RETURNS POLICY

Our policy includes a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you may return it within 30 days from the date of purchase. Return Policy: You may return unopened or minimally used products (items containing a reasonable amount of the unused product), in original packaging within 30 days from the date which the order was placed, for a refund of the purchase price. Only unopened or minimally used items that are in the original packaging may be returned for a refund. If you have any questions about whether your opened product qualifies for return or refund, please contact a customer service representative at Support@BlackTieCBD.Net and we’ll be happy to help. Gift Cards are non-refundable. To complete your return, we require a receipt or proof of purchase. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@blacktiecbd.net. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@blacktiecbd.net and send your item to: Black Tie Group 730 Kiley Avenue Yuba City, CA 95991 United States Shipping To return your product, you should mail your product to: Black Tie Group 730 Kiley Avenue Yuba City, CA 95991 United States You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.