Shipping Policy Reminder
The only shipping service guaranteed by USPS is Priority Mail Express. The other services are not guaranteed. If a Priority Mail Express parcel does not arrive by the estimated time of delivery on USPS.com , you may request a full refund of the shipping cost.
The shipping estimate is simply that, an estimate. It generally takes 2-3 BUSINESS days for priority mail and 5-7 BUSINESS days for First Class.
We ask that our customers please wait 7 days prior to contacting us regarding shipped items. Especially if the items are shipping via First Class.
First Class service does not come with insurance. Priority Mail does. There is $50 insurance automatically included with Priority Parcels. If the post office loses your package, you can file a claim for this amount.
Thank you for your continued support.
Black Tie CBD